Get started with Veea

Tell us about your sites and what you want to run on them, and a Veea team member will follow up.

Prefer the full page? Go to Contact.
Legal

SMS Text Messaging Privacy Policy

This SMS Text Messaging Privacy Policy (“SMS Policy”) describes how Veea Inc. (“Veea,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our text messaging (SMS) program. This SMS Policy supplements, and should be read together with, Veea's general Privacy Policy, available at

our website, www.veea.com. By opting in to receive text messages from Veea, you agree to the terms described below.

By providing your mobile phone number to Veea and opting in to our SMS program — for example, through a web form, account registration, customer support interaction, or other point of opt-in — you expressly consent to receive text messages from or on behalf of Veea Inc. at the mobile number you provided.

These messages may include, without limitation, account notifications, order and shipping updates, appointment or service reminders, customer support communications, one-time passcodes or verification codes, and, where you have separately agreed to receive them, promotional or marketing messages.

Consent to receive text messages is not a condition of any purchase or the provision of any service. You may always use an alternative method (such as email, phone, or our website) to communicate with Veea or to complete a purchase.

2. No Sharing of Personal Information for Third-Party Marketing

Veea will not share, sell, rent, or otherwise disclose your mobile phone number or other personal information collected through this SMS program with third parties for their own marketing or promotional purposes.

Information collected in connection with the SMS program is used solely to operate the program — for example, to send you the messages you have requested, to respond to your inquiries, and to comply with applicable law. We may share information with service providers (such as our SMS/voice platform provider) who help us deliver the program, but only as necessary to provide that service and subject to confidentiality obligations. For more information about how we collect, use, and protect personal information generally, please review Veea's full Privacy Policy at www.veea.com.

3. Message Frequency

Message frequency varies and depends on your account activity, the services you use, and your interactions with Veea. You may receive recurring messages (for example, ongoing account or service notifications) as well as one-time messages (for example, a single verification code).

4. Message and Data Rates

Message and data rates may apply to each text message sent or received in connection with this program, depending on your mobile carrier and calling plan. Please contact your wireless carrier for details about your specific plan and any charges that may apply.

5. How to Opt Out (STOP)

You may opt out of receiving text messages from Veea at any time. To opt out, simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us.

After you send the opt-out request, we will send you a one-time confirmation message letting you know that you have been unsubscribed and will not receive any further messages, unless you later opt back in or sign up through another point of entry. If you have multiple opt-in points, you may need to opt out separately from each one.

6. How to Get Help (HELP)

If you need assistance or more information about this SMS program at any time, reply HELP to any text message you receive from Veea. In response, we will send you information on how to get further assistance, including how to contact us directly.

You can also reach us directly at: info@veea.com or (888) 833-3255

7. Supported Carriers

This SMS program is compatible with most major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Coverage and message delivery may vary depending on your carrier, device, and location.

8. Changes to This SMS Policy

Veea may update this SMS Policy from time to time to reflect changes in our practices, services, or applicable law. Any changes will be posted on this page with an updated effective date. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated SMS Policy.

9. Contact Us

If you have questions about this SMS Policy or our text messaging program, please contact us at:

Veea Inc.

www.veea.com

info@veea.com