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Legal

E-Signature Agreement

Veea Inc. (f/k/a Max2 Inc.) and our subsidiaries and affiliates and third-party service providers (collectively, “Veea”) may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding our products or services, which may include, but are not limited to, Veea®, VeeaConnect™, VeeaPay™ VeeaPOS™, VeeaHub and vCube™ (collectively, “Services”). Your agreement to this E-sign Consent confirms your ability and consent to receive Communications electronically from us, our subsidiaries, affiliates and third-party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent or you withdraw your Consent, you may be restricted from using the Services.

Electronic Delivery of Communications and Use of Electronic Signatures

Under this Consent, we may provide to you all Communications electronically by email, by text message, or by making them accessible via our websites or applications. Communications may include, but are not limited to:

  • Agreements and Policies required to use the Services (e.g. this Consent, our Terms of Use and Privacy Policy and VeeaPay’s Merchant Application, Payment Services Agreement and Submerchant Processing Agreement), and updates to these Agreements and Policies;
  • Payment authorizations and transaction receipts or confirmations;
  • Account statements and history; and
  • Federal and state tax statements and documents.

We may also use electronic signatures and obtain them from you.

System Requirements

To access and retain the electronic Communications, you will need the following:

  • A computer or mobile device with Internet or mobile connectivity.
  • For website-based Communications, a current web browser that includes 128-bit encryption. The browser must have cookies enabled.
  • For application-based Communications, a mobile phone operating system that supports text messaging, downloads, and applications from the Apple App Store or Google Play store.
  • Access to the email address used to create an account for our Services.
  • Sufficient storage space to save Communications and/or a printer to print them.

Paper Delivery of Communications

You have the right to receive Communications in paper form. To request a paper copy of any Communication at no charge, please write to Veea, 164 East 83rd Street, New York, New York 10028, Attn: Veea Customer Support (“Customer Support Address”) within 90 days of the date of the Communication, specifying in detail the Communication you would like to receive in paper form.

You may withdraw your consent to receive electronic Communications at any time, by writing to the Customer Support Address. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to Services. Any withdrawal of your consent will be effective after a reasonable period for processing your request.

Updating Your Email Address

You can change your email address by writing to the Customer Support Address. You may also be able to change your email address yourself through the Services.